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Delivery Information

Our shipping policy is as follows:

  1. Shipping Fees
    We offer shipping to most countries worldwide. The shipping fees may vary depending on the delivery address, order size, and shipping method selected at checkout.
  2. Shipping Methods and Delivery Times
    Depending on the country and region, it takes about 7-25 working days for the goods to arrive after the order is placed.
  3. Processing Time
    Orders will be processed within 1 - 3 days. Once your order has been shipped, you will receive a shipping confirmation email that includes tracking details.
  4. Tracking Your Order
    After your order is shipped, you will receive a tracking number to monitor its progress. If you don't receive the tracking information or there are issues with tracking, please contact our customer service team in a timely manner.
  5. Customs Duties and Taxes
    International shipments may be subject to customs duties, taxes, or other charges imposed by the destination country. These fees are not included in your shipping cost and are the responsibility of the customer. Please contact your local customs office for more information regarding applicable fees.
  6. Lost or Damaged Packages
    • Lost Packages: If your order is lost during transit, please contact our customer service team promptly.
    • Damaged Packages: If your order arrives damaged, please notify us within 7 days of receipt. Provide photos of the damaged goods, and we will offer you a replacement or a full refund.
  7. Accuracy of Shipping Address
    Please ensure that your shipping address is accurate when placing an order. We are not responsible for delays or non - delivery caused by incorrect or incomplete address details.
    If you need to update your shipping address, please contact us as soon as possible. We can modify your order before it is shipped, but once the package is in transit, we cannot make any changes.
  8. International Shipping
    We offer shipping to most international destinations. Shipping fees and delivery times may vary depending on the country. During the checkout process, the shipping rates will be calculated based on your delivery address.
    Please note: Customs regulations and duties vary by country. Customers are responsible for any customs fees, taxes, or import duties that may be imposed by the destination country. These fees are usually collected by the carrier at the time of delivery.
  9. Changes to Shipping Methods
    We reserve the right to change our shipping methods and delivery times. Any updates to this policy will be reflected on this page. Please check back regularly to stay informed about the latest shipping options.
 
 
 
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